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by Robert Friedman
FEARLESS BRANDING
In this article, I'll talk about developing
a powerful brand that creates a deep
connection between your business and your
ideal customers. The examples that follow
focus on the world's strongest brands but
the fundamental ideas work for businesses of
any size.
Most small businesses do not take advantage
of the full potential of their brand. But
you can. By applying the
strategic thinking I'm going to share with
you, and by taking your business through a
straightforward branding process, you can
develop a powerful competitive advantage
that will make your marketing more effective
and increase your sales - often immediately.
Let's get started. What is a brand? What
is "branding?" Does branding really matter
if you've got a small business?
Let's start with what a brand is not: A
brand is not a logo, a name, a website, a
brochure or even a product itself.
Your
brand is how your market thinks and feels
about your business. You can be proactive
and shape the market's perception. If you
don't, they'll determine what your brand
means.
Back in the day, a brand was completely
external. A "brand" was used so that
Rancher Jones could tell his cow apart from
Rancher Smith's. It was a way to tell two
things apart that seemed essentially the
same. So, one way to think about brand is
that it's a shortcut to decision making.
But real branding is not just about
differentiating what's on the outside.
Today, a brand is what a product or service
stands for at its core. Let's look at some
examples: What's the brand of "Tiffany?"
Simply jewelry? "Nike?" Sneakers? A
swoosh?
A Fearless Brand creates a deep emotional
connection with its best customers.
For example:
Nike is a brand that
helps its customers be a HERO in their own
lives. It uses sports as a
metaphor for life. Just do it. Show up.
Reach for your full potential. It's bigger
than sneakers and sporting goods.
Tiffany brings ROMANCE into the lives of its
customers. Its jewelry and
home furnishings are ways to achieve its
goals: not the goal itself.
Of course, companies like Nike and Tiffany
are concerned with generating profits and to
do that they must sell products and services
- just like you. But the reason consumers
are so loyal to these brand is because their
brands provide meaning for their customers,
not just stuff.
Notice in the examples I just gave, each
brand stands for and communicates one major
idea. Nike = Hero. Tiffany = Romance. It's
big. It's simple. It's emotional. A few
other brands do it, too. Harley Davidson =
Outlaw. Polo = Aristocrat. Apple =
Creative.
That's what Fearless means: Pick
one idea. One single-minded
idea that immediately expresses the core
value you provide.
When you're fearless, you have the courage
to put your stake in the ground and stand
for something that expresses your unique
value. You offer something deeply
meaningful to your ideal clients that can't
find from your competitors.
But here's the good news. Fearless doesn't
mean being a daredevil. When you're
fearless, you're strategic. You've done
your homework. You've identified the
segment of your market that
you can serve best. You stop being all
things to all people. In return, you speak
deeply to those clients that really want
what you have. It enables you to develop
strong attraction from the get-go, customer
loyalty and, often, the ability to charge a
premium price.
So, how do you do this when you're a small
business owner and you don't have the
resources of a global brand?
Emulate what works and learn from the
masters. You do not have to reinvent the
wheel. From careful study, I've learned that
the greatest brands all use the same formula
to connect with their ideal customers and
set themselves apart from the competition.
Here's the formula: Great brands are
differentiated in three essential ways:
1.
Functional:
This means you have to DO something
different than your competitors. What is
that for you?
2.
Emotional:
The big idea we discussed above. Start with
what you do that's different. Then, think
about what that really means for your
clients. Speak to your customers' hearts
and guts - not just their heads.
3.
Aesthetic:
The way to communicate your value is to
create unmistakable language and images that
reinforce your core idea. Think of "Tiffany
Blue" unmistakable, right?
Your brand can be that
distinctive.
It takes a little work to get this level of
clarity, but it pays off when your potential
client quickly understands the real value
they'll get from you.
Any small business can develop a powerful
brand to create a significant competitive
advantage. There's a clear process to get
there, and it's worth the effort. To find
out more, see
www.FearlessBranding.com. |